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Sending Oversized Goods via willhaben in 2026: What Works, What Doesn't (Refrigerator, Washing Machine, Bicycle)
As of June 2026
Parcel shipping in Austria ends at around 31.5 kilograms. Therefore, oversized items like a refrigerator, a washing machine, or a large bicycle cannot simply be sent via PayLivery. For such items, you need self-pickup, a local small transport, or a shared ride. On medium distances, shared rides are usually the cheapest option, starting at around 60 euros, as there is no separate trip involved. MUVN is designed specifically for this purpose in Austria starting in 2026.
Where Does Parcel Shipping End on willhaben?
willhaben is Austria's largest marketplace for used goods. For small items, PayLivery offers a convenient, parcel-based shipping option through partners like Post or DPD. Convenient, as long as your item is a parcel.
The limit is about 31.5 kilograms per parcel. Once your item is heavier or bulkier, PayLivery no longer applies. This is why large listings almost always state "self-pickup only" or "transport must be organized by the buyer." The purchase is completed, but getting it home is your responsibility.
What Can You Send via PayLivery, What Can't You?
The rule of thumb: Anything that fits in a normal parcel and stays under the weight limit can be sent via PayLivery. Everything above that is considered oversized goods.
| Category | Example | Via PayLivery | Realistic Solution |
|---|---|---|---|
| Parcelable | Books, clothing, console, small decor | Yes | PayLivery |
| Borderline | Microwave, small screen | Depending on weight and size | PayLivery or pickup |
| White Goods | Washing machine, refrigerator, dishwasher | No | Self-pickup, small transport, shared ride |
| Furniture | Sofa, wardrobe, bed, table | No | Self-pickup, small transport, shared ride |
| Sports and Bikes | Bicycle, e-bike, surfboard | Rarely | Station wagon with folded back seat, shared ride |
Which Oversized Goods Categories Are Particularly Tricky?
Three groups appear particularly often on willhaben and are especially difficult to ship.
White Goods. A washing machine or refrigerator weighs between 60 to 90 kilograms and must be transported upright and shock-protected. No parcel service will take that, and carrying it up stairs is nearly impossible alone.
Large Furniture. A sofa, wardrobe, or bed often won't even fit in your own car. Here, the loading volume of the transport vehicle determines whether it can be transported in one piece or not at all.
Bicycles and E-Bikes. A regular bike fits in many station wagons with the back seat folded down. An e-bike is heavier and more delicate, and a shipping box for it is expensive. Taking it in a car is usually the simplest solution.
What Transport Options Are Available for Oversized Goods?
When parcel shipping is not an option, four methods remain. Which one fits depends on the distance and item:
- Self-pickup with a rental car, station wagon, or trailer. Cheap for short distances, but effort, carrying, and time come into play.
- Local small transport or furniture taxi. Quick within a city, depending on the item from about 42 to 90 euros. It gets expensive over longer distances between cities.
- Freight forwarding or moving shared ride. Useful for multiple or very heavy items; a single item rarely justifies the cost.
- Shared ride. Someone is driving the route anyway and takes your item along. Usually the cheapest option for medium distances.
How Does Shared Ride Work?
Shared ride means: Your item travels in the available space of a trip that is happening anyway. No one drives just for you, so you only pay for the transport instead of a whole trip. With MUVN, you enter the item and route in the app, for example, washing machine from Vienna to St. Pölten, and receive requests from drivers on that route. You negotiate the price and handover directly. This is secured through MUVN Protect, covering up to 10,000 euros across Europe, with basic coverage of up to 500 euros included.
MUVN launches in Austria in 2026. Download the app, register for free, and get notified, so you can also move oversized goods affordably as soon as we go live.
Frequently Asked Questions
Can I send a washing machine via willhaben shipping?
No. PayLivery is parcel-based and ends at around 31.5 kilograms. A washing machine is oversized and requires self-pickup, small transport, or a shared ride.
Up to how many kilograms does parcel shipping apply?
The parcel-based shipping via PayLivery is limited to about 31.5 kilograms per parcel. Anything above that is considered oversized goods.
How do I send an e-bike?
A shipping box is expensive, and the bike is delicate. The easiest way is to take it in a car, for example, via shared ride with someone who is already driving the route.
What does oversized goods transport cost?
Within cities, small transports start at around 42 to 90 euros. For medium distances, a shared ride starting at around 60 euros is often cheaper than a separate trip or freight forwarding.
Is the transport insured?
Yes. Through MUVN Protect, transports are insured up to 10,000 euros across Europe, with basic coverage of up to 500 euros in goods value automatically included.
When does MUVN start in Austria?
MUVN starts in 2026 in Austria. You can register and get notified for free now.